The important stuff, please read!
Welcome to our Lambino Website, by continuing to use this website you are agreeing to the following terms and conditions of use.
The Lambino website, shall be referred to as ‘the/this website’. All maters relating to the use of this website are designed for New Zealand use and are governed by New Zealand Law, by creating an account, placing an order you are agreeing to the terms and conditions below:
Product description and availability
Care has been taken to ensure the details, prices and descriptions of our products on the website are correct, however we do not guarantee that the product information is always accurate.
Colours- although we try to accurately portray the colours of our products, they may vary slightly from what is shown on screen.
We try to keep the availability of products up to date on our website. In the unlikely event that a product is out of stock and an order has been placed, we will notify you of the delay and will dispatch the item as soon as available.
All payment is taken in full when placing an order, by placing an order it means you are in agreement to our terms and conditions. The price of items is subject to change without prior notice.
All prices are in New Zealand Dollars.
Payment options include Visa, Mastercard and Amex through our secure payment system using PayPal. All credit card transactions are subject to authorisation by the card issuer. In the event that a transaction is declined, we shall not be held liable for not completing the order and non delivery of the items.
The contract of sale between the customer and Lambino is formed once an order has been placed, accepted, paid for and processed to the delivery address.
New Zealand Orders-
All delivery prices are shown in the checkout section after selection of a product, The differing individual freight costs of our products are due to their varying size and weight. If you wish to purchase multiple items please email us first on: email@example.com to arrange the best postal costs for you prior to ordering.
All items delivered in New Zealand are tracked to the address that has been supplied by you. The timescales for delivery are only intended as a guide. Lambino does not accept liability for delays in the delivery of goods caused by a third party or by an occurrence outside our control.
Estimated delivery 3-5 working days.
We are happy to consider orders from outside New Zealand. If you wish to place an order, please email us at: firstname.lastname@example.org.
Please note Lambino takes no responsibility for the payment of customs duties, charges, import taxes, levies or any such taxes the shipped product may attract when the package reaches your country, such fees are the responsibility of the customer. When placing orders outside of New Zealand, no warranty is given that implies that we comply with any Non New Zealand regulations, this website is designed for New Zealand use and complies with New Zealand Law.
We are proud of our gifts and our Lambino Merino garments, we hope that you love them as much as we do. However if you are not satisfied please contact us for return details within 14 days at email@example.com. All items returned must be in the original packaging, original labels attached, unused and unwashed. Please note that we are unable to receive returns on nappies for hygiene reasons.
All goods are to be returned at the customers expense, if the product is deemed to be faulty, we will refund or credit the cost of return postage and provide a replacement at no extra cost to the customer, or provide a credit if the product is out of stock.
We reserve the right to refuse a return on any product that is not a manufacturing fault.
Our Lambino Merino is produced with great care and attention to detail. Damage after 12 months is normally deemed to be due to wear and tear. Garments not washed correctly are not covered under this policy, please refer to our care instructions for Merino garments.
We respect your privacy and take security seriously, by taking all reasonable steps to secure the information that we hold about you.
To offer an efficient service we request information about you, this personal information that you provide us, (including; name, address, telephone number, email address and credit card details) are used to process your order, notify/update you about your order, this information may also be used for marketing.
The only information we disclose to 3rd parties is to aid delivery and authorise payment. It should be noted that we do reserve the right to disclose any information without notice, including personal information that we feel necessary to comply with any applicable Regulation, Law or Legal process or Government request.
We always try to keep your information accurate, but do not accept any liability or responsibility for the ongoing accuracy of this information.
By using this website you are agreeing to the collection and use of information supplied by you for the stated purposes.
Please email firstname.lastname@example.org to amend details or to delete your details held.
Lambino reserves the rights to all Copyright and Trade Marks on this website (other than the Trade Marks of other businesses and associates, where they remain the property of their respective owners).
Unauthorised use of this website to modify, distribute or reproduce any part of this website could lead to a claim for damages and or a criminal offence, apart from printing/downloading items for the purpose of placing an order with Lambino.
This website may provide links to other websites for your convenience. This does not signify that we endorse the websites or their content.
Notifications of Changes
We reserve the right to make changes to our terms and conditions from time to time, any changes will be shown here.