Unhappy? let us know.
We are proud of our gifts and our Lambino Merino garments, we hope that you love them as much as we do. However if you are not satisfied please contact us for return details within 14 days at firstname.lastname@example.org. All items returned must be in the original packaging, original labels attached, unused and unwashed. Please note that we are unable to receive returns on nappies for hygiene reasons.
All goods are to be returned at the customers expense, if the product is deemed to be faulty, we will refund or credit the cost of return postage and provide a replacement at no extra cost to the customer, or provide a credit if the product is out of stock.
We reserve the right to refuse a return on any product that is not a manufacturing fault.
Our Lambino Merino is produced with great care and attention to detail. Garments not washed correctly are not covered under this policy, please refer to our care instructions for Merino garments.